WhatsApp Images and Media Not Downloading? Here’s Why and How to Fix It

Are you having hassle downloading media (photographs and movies) that you simply obtain by way of WhatsApp on Android or iOS? Have you ever been making an attempt to avoid wasting memes or humorous movies that your folks despatched you on WhatsApp however to no avail? Fortunately, this needs to be a simple repair.

On this article, we’ll information you thru the steps to troubleshoot your drawback with WhatsApp media not downloading. And hopefully, by the tip of the article, you’ll obtain media from WhatsApp with none hassle…

1. Test Your Web Connection

If you’re having difficulties utilizing an app that requires the web, you need to examine that your web or cell information connection is working appropriately. This could possibly be the rationale why your WhatsApp photos usually are not downloading.

Attempt utilizing different apps in your cellphone and examine if they’ll entry the web. You may as well strive visiting a webpage in your most popular browser.

If different functions are additionally experiencing related connectivity points, examine that you simply’re related to the web.

Repair Wi-Fi Connectivity Points

Begin by switching your Wi-Fi router off after which again on. If the connectivity problem persists when the router comes again on, discuss with our information detailing how to fix slow Wi-Fi connections.

Repair Mobile Knowledge Points

Attempt turning off mobile (or cell) information after which switching it again on once more. If that does not assist, allow airplane mode and alter again to common mode. You also needs to examine that your web plan is energetic and that you have not run out of knowledge.


In case you nonetheless can’t obtain media recordsdata on WhatsApp (regardless of having an information plan), strive speeding up your mobile data connection.

2. Test Your Machine Storage

That is the second factor to do if photographs and movies usually are not downloading on WhatsApp. You can not obtain recordsdata from WhatsApp and different functions if you do not have enough house in your cellphone’s inside or exterior storage.

In case you’re unable to obtain WhatsApp photos and storage is a matter, that is a no brainer. Say you are making an attempt to obtain a 50MB video and there is solely 40MB of free space for storing in your gadget, WhatsApp won’t full the obtain.

For Android, launch your cellphone’s File Supervisor app and examine how a lot free space for storing your cellphone has. Alternatively, you possibly can additionally go to Settings > About cellphone (this may range from gadget to gadget) or seek for storage within the search bar contained in the Settings app.

Ideally, the accessible storage in your cellphone needs to be enough to accommodate the media file you wish to obtain. In case your Android cellphone is operating low on storage, there are a number of ways to free up storage space and make room for WhatsApp media.

In case you use an iPhone or iPad, go to Settings > Common > iPhone Storage/iPad Storage to examine how a lot storage you’ve got used and the way a lot you will have left to make use of.

In case your iPhone or iPad is low on space for storing, our information explaining how to create free space on iOS ought to turn out to be useful.

That is one other essential storage-related examine you need to perform if WhatsApp will not be downloading media recordsdata (or another app, actually). If WhatsApp does not have entry to your cellphone’s storage or photographs, you’re going to get an error message whenever you attempt to save media recordsdata. On this case, it is advisable grant WhatsApp storage permissions.

How one can Grant WhatsApp Storage Permissions on Android

To grant WhatsApp entry to entry your storage, observe these steps. Nonetheless, take into account that the process will range relying in your gadget.

Go to Settings > Apps > Handle apps > WhatsApp > App permissions > Storage and click on Permit.

How one can Grant WhatsApp Permissions to Entry Pictures on iOS

Launch the Settings app and choose Privateness. Subsequent, choose Pictures, select WhatsApp from the listing of functions, and ensure All Pictures is chosen.

4. Drive Shut WhatsApp

When an app will get caught or a few of its options do not work appropriately, force-closing the app is an efficient option to eradicate snags which might be inflicting the app to malfunction.

Comply with the steps under to force-close apps in your smartphone…

How one can Drive Shut WhatsApp on Android

Entry your cellphone’s Settings and click on on Apps > Handle apps. Subsequent, choose WhatsApp from the listing of put in functions. Lastly, faucet the Drive Cease icon and choose OK on the affirmation immediate. This process could be barely completely different in your Android smartphone.

How one can Drive Shut WhatsApp on iOS

Double-click the bodily Residence button (for iPhone 8 or earlier and iPhone SE 2020) or swipe up from the underside of your gadget’s display and launch your finger when the app preview playing cards seem on the display. Swipe up the WhatsApp preview to power shut it.

Launch WhatsApp once more and examine should you’re in a position to obtain media recordsdata.

5. Restart Your Cellphone

Energy-cycling your cellphone also can assist resolve minor software program glitches like WhatsApp failing to obtain media. Shut down your gadget and when it comes again on, examine should you’re in a position to save photographs and movies on WhatsApp once more.

6. Test Whether or not WhatsApp Is Down

Generally, the rationale why WhatsApp media will not be downloading in your cellphone is not your fault. The issue could possibly be on WhatsApp’s finish. If the corporate’s servers are down, sure app options and functionalities could fail to work.

You need to use trusted third-party platforms like DownDetector or Outage.Report to examine for attainable issues with WhatsApp servers. Alternatively, you’ll be able to use WhatsApp Web on your PC to rapidly examine if the issue you are dealing with is device-related or server-related.

7. Replace WhatsApp to the Present Model

One other factor to examine is that you simply’re operating the most recent model of WhatsApp in your gadget. Outdated variations of the app generally comprise bugs that trigger sure options to fail, like WhatsApp photographs and movies not downloading. New variations include bug fixes that restore the app to normalcy. Click on the hyperlink under to replace WhatsApp in your gadget.

Obtain: WhatsApp for Android | iOS (Free)

8. Allow “Save to Digicam Roll” (for iPhone)

In case you discover that photographs and movies that you simply obtained through WhatsApp are not routinely saved to your iPhone, make certain Save to Digicam Roll is enabled.

Launch WhatsApp and go to Settings > Chats and toggle the Save to Digicam Roll choice.

You may as well configure your WhatsApp to save lots of media recordsdata from particular person or group messages routinely. Merely open the chat and go to the contact/group data web page. Choose Save to Digicam Roll and select All the time from the choices.

9. Test Your Cellphone’s Date and Time

If the date or time proven in your cellphone does not match your time zone, you will not be capable to hook up with WhatsApp’s servers, which means you’ll have hassle downloading photos and different media to your gadget. One of the simplest ways to repair this problem is to set your date and time settings to Computerized.

Luckily, that is fairly just like do no matter whether or not you personal an Android or iOS gadget. On Android, you are able to do this by going to Settings > System > Date & time. Alternatively, iOS customers can discover these choices in System > Common > Date & Time.

10. Reset Your Community Settings

If the issue persists after making an attempt the entire options above, strive resetting your gadget’s community settings, particularly should you’re having hassle utilizing Wi-Fi or mobile information.

Resetting your gadget’s community settings will delete all previously-saved Wi-Fi networks and mobile information configurations.

In case you use an Android gadget, go to Settings > Connection & sharing > Reset Wi-Fi, cell networks, and Bluetooth.

In case you’re utilizing a Pixel, open Settings, go to System > Superior > Reset choices, and choose Reset Wi-Fi, cell & Bluetooth. Have in mind, particular steps for various Android gadgets will range.

You may be required to authenticate the community settings reset by getting into your cellphone’s password or PIN.

To reset community settings in your iPhone or iPad, go to Settings > Common > Reset Community Settings. Enter your iPhone’s passcode and click on Reset Community Settings on the immediate to proceed.

11. If All Else Fails, Reinstall WhatsApp

By progressing by way of the troubleshooting information above you need to have mounted the problem and now be capable to obtain media recordsdata from WhatsApp as soon as once more. Nonetheless, nothing in life is assured.

If not one of the above steps work, strive deleting WhatsApp out of your gadget after which reinstalling it from scratch. This nuclear choice ought to repair the issue when all else fails.

Simply keep in mind to again up your messages earlier than uninstalling WhatsApp so you do not lose essential conversations and recordsdata.

As you’ll be able to see, there could also be a number of the reason why WhatsApp can’t obtain photos to your gadget. Going by way of all these troubleshooting steps one after the other will allow you to discover the perpetrator and repair the issue.

Furthermore, you’ll be able to study to keep away from an identical state of affairs once more with the factors we mentioned right here. Hopefully these options repair the issue for you to be able to obtain WhatsApp media to your cellphone with none extra hassle.

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